TIKK Gallery (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.tikkgallery.com, make a purchase, or contact us.

 

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

 

 

1. Information we collect

 

 

We collect personal data that you voluntarily provide to us when you:

 

• Place an order;

• Subscribe to our newsletter;

• Contact us by email or through a contact form.

 

 

This may include:

 

• Full name;

• Email address;

• Shipping and billing address;

• Phone number;

• Payment details (processed via third-party payment providers).

 

 

We may also collect information automatically when you use our website, such as:

 

• IP address;

• Browser type and version;

• Device information;

• Website usage statistics (via cookies and analytics tools).

 

 

 

2. How we use your information

 

 

We use your personal data to:

 

• Process and fulfill your orders;

• Send order confirmations, receipts, and tracking information;

• Respond to inquiries and provide customer support;

• Send marketing communications where you have given consent;

• Improve our website and user experience;

• Prevent fraud and comply with legal obligations.

 

 

We do not sell or rent your personal information to third parties.

 

 

3. Legal basis for processing (GDPR)

 

 

If you are located in the European Economic Area (EEA), we rely on the following legal grounds for processing your personal data:

 

• Performance of a contract: to process and deliver your orders;

• Legal obligation: to comply with tax, accounting, or other legal requirements;

• Legitimate interests: to improve our website, prevent fraud, and ensure security (we will balance these interests against your rights);

• Consent: where you subscribe to our newsletter or accept cookies for marketing/tracking purposes.

 

 

 

4. Payment processing

 

 

All payments on our website are securely processed by third-party providers (for example, credit card processors and PayPal). We do not store or have access to your full card details. All transactions are encrypted and handled in compliance with applicable payment security standards such as PCI-DSS.

 

 

5. Data retention

 

 

We retain your personal data only as long as necessary to:

 

• Fulfill the purposes described in this Privacy Policy;

• Comply with our legal and tax obligations;

• Resolve disputes and enforce our agreements.

 

 

If we do not have a fixed retention period for specific data, we will retain it only for as long as necessary and based on documented criteria (e.g., order completion + statutory accounting period).

 

You may request deletion of your personal data at any time (see Section 8).

 

 

6. Cookies and tracking technologies

 

 

We use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze site traffic, and improve site performance. Where required by law, we will obtain your consent before placing non-essential cookies on your device, and we will provide a way to manage cookie preferences.

 

 

7. Data security

 

 

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. These measures include SSL/TLS encryption, secure hosting, access controls, and periodic security reviews. However, no method of transmission over the Internet or electronic storage is completely secure.

 

 

8. Your rights

 

 

If you are in the EEA (or in a jurisdiction with similar data protection laws), you have the right to:

 

• Access the personal data we hold about you;

• Rectify inaccurate or incomplete data;

• Request erasure (“right to be forgotten”) subject to legal exceptions;

• Restrict or object to certain processing activities (including direct marketing);

• Withdraw consent at any time where processing is based on consent;

• Request portability of your data where applicable;

• Lodge a complaint with a supervisory authority.

 

 

To exercise any of these rights, contact us at: tikkgallery@gmail.com. You also have the right to file a complaint with your local data protection authority (for Estonia: the Estonian Data Protection Inspectorate).

 

 

9. Sharing your data

 

 

We only share personal data with trusted service providers that help us operate our business (for example, payment processors such as Stripe or PayPal, shipping providers such as UPS or FedEx, and email marketing platforms). We require contractual safeguards (data processing agreements) from such providers and expect them to act in accordance with applicable data protection laws.

 

 

10. International transfers

 

 

If you access our website from outside the EEA, your personal data may be transferred to servers or service providers located in other countries. Where such transfers occur, we will ensure appropriate safeguards are in place (for example, adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms) to protect your rights.

 

 

11. Changes to this Privacy Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective date” at the top will be updated accordingly.

 

 

12. Contact us

 

 

If you have questions about this Privacy Policy or how we process personal data, please contact us:

 

• Email: tikkgallery@gmail.com

• Website: www.tikkgallery.com